Shipping policy
Fast, free, and reliable. Here's exactly when to expect your order.
Order processing
All orders ship within 24 hours of being placed (Monday–Friday). Orders placed on Saturdays and Sundays ship the following Monday.
Delivery times
US Standard Shipping: 2–3 business days after your order ships.
That means most orders arrive within 3–4 business days from the moment you check out.
Shipping cost
- FREE standard shipping on all US orders $100+
- $6.95 flat rate on orders under $100
- Expedited shipping available at checkout for faster delivery
Where we ship
Currently shipping to all 50 US states, Washington DC, and APO/FPO military addresses. International shipping is coming soon — join our list to be notified when it launches.
Order tracking
Once your order ships, you'll receive a tracking number by email. You can track your package via the carrier's website or by clicking the link in your shipping confirmation. If you don't receive tracking within 24 hours of placing your order, check your spam folder or email us at hello@boldbooty.com.
Shipping address
Please double-check your shipping address at checkout. Once an order is submitted, we cannot guarantee changes will be possible.
If you notice an address error, email us at hello@boldbooty.com immediately with your order number. We'll do our best to update the address before your order ships. If your order has already shipped, we cannot redirect it, and you'll need to work with the carrier directly.
We are not responsible for orders shipped to incorrect addresses provided at checkout.
Delivery delays
Once your order ships, delivery time is in the carrier's hands. Delays can happen due to weather, high shipping volumes, or events outside anyone's control. Estimated delivery times are not guaranteed.
If your tracking hasn't updated in more than 3 business days after shipping, email us at hello@boldbooty.com and we'll investigate with the carrier.
Lost or stolen packages
If tracking shows your package as "delivered" but you don't have it:
- Check with neighbors, building managers, or your leasing office
- Look around the delivery location (behind bushes, under doormats, etc.)
- Wait 24 hours — carriers occasionally mark packages "delivered" before they're actually delivered
- Contact the carrier directly to file a claim
- Email us at hello@boldbooty.com and we'll help you follow up
Boldbooty is not responsible for packages marked "delivered" by the carrier. We strongly recommend shipping to a secure address or purchasing route protection at checkout for high-theft areas.
Damaged packages
If your package arrives visibly damaged, take photos before opening and email hello@boldbooty.com within 48 hours of delivery. We'll work with you to resolve it quickly.
If the products inside are damaged (even if the package looks fine), email us within 7 days of delivery with photos and we'll send a replacement or refund at no cost to you.
Sales tax
Sales tax is calculated and displayed at checkout based on your shipping address. Tax rates vary by state and local jurisdiction.
Order cancellations
Because we ship within 24 hours, order cancellations must be requested within 2 hours of placing your order. Email hello@boldbooty.com with your order number and "CANCEL" in the subject line. After 2 hours, orders enter processing and cannot be cancelled — but you can return them for a refund per our Refund Policy.
APO/FPO shipping
We're proud to ship to US military addresses. APO/FPO orders ship via USPS and typically arrive within 7–14 business days, though times vary based on location.
Questions?
Shipping questions? Email hello@boldbooty.com and we'll get back to you within 1 business day.
